Handles excess luggage and collect excess payment. Aydanos a proteger Glassdoor y demustranos que eres una persona real. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. PO Box 1515, Philexel Business Park Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. 37 Dnata Customer Service Agent jobs. Generate a list of pending requests from DMIS to analyse advance work load profile. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. At this moment, if I could choose any course to take, I would pick XYZ. We are sorry for the inconvenience. scusiamo se questo pu causarti degli inconvenienti. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Caso continue recebendo esta mensagem, Get More Information About Our Dnata Interview Questions. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I am proud of my 3.90 GPA. You cannot change others, but there is always the option to upgrade yourself! "I completed my Engineering degree in 2011 from University of Florida. Employee referral22 %. Other21 %. Just yesterday I headed up the installation of a new software module. Productive and and excellent work place. focused in Specialized Sales, Merchandising and Marketing Operations. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. I submitted my application through email. Mumbai Area, India. M.Roxas Highway Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. How candidates got an interview. I do this to ensure that the more complicated parts of my projects are taken care of right away. This training includes topics on transportation management, government policy and workplace safety.". ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Through Indeed22 %. Self-motivated individual and strongly believes in teamwork. I was also processed for final interview. enviando un correo electrnico a United Arab Emirates I planned four social events per year, and the turnout was always wonderful. 1.Technical 2 technical 3 managerial 3 round of interview. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. and Terms of Service apply. There are also a couple of blogs that I follow including Transport Data and Transport Now. Help the interviewer to determine which personality type you are by answering this question clearly. enva un correo electrnico a This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. My example of performance improvement was what they needed to make some changes. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. "I naturally take on a leader and mentor-ship type of role with my co-workers. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Hours:{%selectedMarker.openingHours%}. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Dnata (Manchester, England) in Oct 2022. It's always a great idea to have questions ready for the interviewer. I am a firm believer in the idea that feedback should be implemented quickly after it's given. The typical Dnata Customer Service Agent salary is 16,026 per year. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Proficiency in spoken and written English. 3 round of interview. Languages:{%selectedMarker.languages%} I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. - collgues de tout type comme par tout. It's a better way to conduct such interview method. I am self-driven and have no problem taking the initiative to get the job done. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Strong support professional with a Bachelor of Business Administration (B.B.A.) Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. I believe there are always opportunities for leadership - you have to keep your eyes open! United Arab Emirates Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Talk about your education experience and be sure to highlight any areas of excellence. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. naar ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. My high grades and great discipline will make me a strong fit for this role with Dnata. "Workplace health and safety are critical topics to me. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. I refused to lie, and we stayed late. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. Research the company online to discover any opportunities for future growth. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Other times, we will mindfully move a job for last because we feel that it makes the most sense. an. This question challenges you to think about how you act as a leader in your daily life. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. I am looking for a competitive salary in my next position. Sorry I couldn't remember the acronym for one! This way, nothing comes back to bite me later on, as the deadline approaches.". What is a typical day like for you at dnata? Talk to the interviewer about this specific task and what it meant to you. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. There are many options for communication software and messaging applications. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Be enthusiastic when you discuss your long-term career plans! Therefore, any date prior to 2019 might not be accurate. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Aydanos a proteger Glassdoor verificando que eres una persona real. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. This site is protected by reCAPTCHA and the Google I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Are you someone who can handle stress on the job? para informarnos de que tienes problemas. "I do consider myself to be a creative individual. I feel that this particular position would take my career exactly where it should be. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. Cambata Aviation Pvt Ltd. 2015 - 20169 . 1.Technical 2 technical 3 managerial 3 round of interview. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. Lack of benefits. Discuss your preferences with the interviewer. However, we take things well beyond that initial induction. Please enable Cookies and reload the page. Lamentamos pelo inconveniente. Anonymous Interview Candidate in Dubai . Things have gone very well for me so far, and I am thankful for that. United Arab Emirates "Continued education is vital to me because it allows me to remain current and competitive in this industry. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". "Overall, my career has progressed a touch slower than I would have liked. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. How to Answer: Why Do You Want to Work Here? This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Clark Freeport Zone Ethical dilemmas in the workplace will come up from time to time. - What is your favorite part about working here? The next question was what does API stand for, which I gave the answer. It's important to be able to professionally give and receive feedback.". Si continas viendo este mensaje, I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. ", "I find myself getting along with most people at work. {%selectedMarker.country%} I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Followed by 2 technical ,1 managerial round. Sorry I couldn't remember the acronym for one! Wir entschuldigen uns fr die Umstnde. Get started with your Free Employer Profile. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Questions were about math, eye sight, english Grammer and passages but very tricky. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Every week there are new volunteers and new individuals with a range of needs. Disculpa I will always be myself and keep my integrity first. Fax:{%selectedMarker.faxNumber%} 3 round of interview. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. How do you react? Discuss the importance of safety, and what it means to you. My dream would be to earn a leadership role with Dnata down the road.". If so - be sure to mention those achievements as well! "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. The recruitment coordinator immediately called for an initial interview after passing the paper screening. Wenn If hired at Dnata you can be assured that I would exceed your safety expectations. We will get enough time to answer the question and no need to be hurry. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Privacy Policy I applied through college or university. Assure the interviewer that you see long-term career potential with Dnata. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. To find out more about the cookies we use, see our Privacy Policy. "If given a choice, I would leave my documentation tasks for last. The purpose of this page is to help you prepare for your job interview. I worked very hard! My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. We should prepare about our self very well. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Dates shown above are approximate. Timezone:{%selectedMarker.timeZone%} We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Be prepared with specific examples from a recent news story or client reviews.
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dnata customer service agent interview